A social media intervention to improve hypoglycemia management at a multicenter hospital: a quality improvement pilot for clinical nurses.
De Sousa F., Jackson J., Knight R., Cloutier E., Basa R., Fourney A., Devecseri K.
Hypoglycemia poses significant risk to inpatients. Nursing management of hypoglycemia is a challenge, despite established best practice guidelines. Social media is an effective tool for sharing information and could overcome barriers to clinical education at a multicenter hospital.The purpose of this quality improvement intervention was to create and disseminate social media posts about best practices in hypoglycemia management.An unmatched pre-and post-survey assessed nursing knowledge of hypoglycemia management.Social media posts were created to visually outline the steps for hypoglycemia management over 2 weeks, across a nursing social media platform. We assessed the reach of the posts via Facebook and a survey.The posts reached 2962 users during the first week, and 1491 users the second week.A social media intervention can have a substantial reach and distribute information across a multicenter hospital. Additional study is needed to determine what factors could support an increase in nursing knowledge through a social media campaign.